MMMedia
22nd February 2005, 03:41 AM
I have been a customer since Oct 2004.
Already posted in a thread of pre-sales questions, but I think it bears repeating:
<The level of professionalism, courtesy and technical knowledge available through the support team of Rochen is second to none. with round the clock monitoring of the servers by the staff, problems are averted before they become crisis, and information regarding any problems is quickly and throughly reported to all customers through the announcement forum. IMHO the level of integrity and attention to detail that the crew of Rochen demonstrate is beyond excellent and priceless. >
To add to that, it seems like no question is too trivial or (for lack of a better word) stupid for Rochen to take your question seriously and put some thought into answering it. To me that shows that there is a very high level of respect being shown by Rochen towards their customers. That is hard to find in the webhosting world.
Thanks to the entire staff of Rochen. I am so glad I found you. :)
Edit: I forgot to add: The community here is second to none when it comes to giving a helping hand, holding your hand through technical issues ;) , making you laugh, pointing out something you never would have seen, and informing you of things you never would have known. The community here is wonderful, so I want to thank you all too.
Already posted in a thread of pre-sales questions, but I think it bears repeating:
<The level of professionalism, courtesy and technical knowledge available through the support team of Rochen is second to none. with round the clock monitoring of the servers by the staff, problems are averted before they become crisis, and information regarding any problems is quickly and throughly reported to all customers through the announcement forum. IMHO the level of integrity and attention to detail that the crew of Rochen demonstrate is beyond excellent and priceless. >
To add to that, it seems like no question is too trivial or (for lack of a better word) stupid for Rochen to take your question seriously and put some thought into answering it. To me that shows that there is a very high level of respect being shown by Rochen towards their customers. That is hard to find in the webhosting world.
Thanks to the entire staff of Rochen. I am so glad I found you. :)
Edit: I forgot to add: The community here is second to none when it comes to giving a helping hand, holding your hand through technical issues ;) , making you laugh, pointing out something you never would have seen, and informing you of things you never would have known. The community here is wonderful, so I want to thank you all too.