pstuart
2nd March 2003, 05:01 PM
I know I'm just 24 hours into my service with Rochen, but there is no doubt they are one of the best, when it comes to support.
I've made about 6 requests for answers ranging from the basics to really advance stuff and they not only respond almost immediately, but actually do it in that same time.
Other hosts may respond to you, tell you they are working on it, or that they'll get to it. Not here, they actually do what they say. Amazing.
I've used a lot of different hosting control panels, ENSIM, Cobalt Raq, etc. I find WHM and CPanel extremely powerful and more user friendly then the rest.
I did a lot of research in finding my next provider, Rochen was one of the top in all my categories. However, its really hard to judge support in a pre-sale world, but I can tell you now that they are tops in support too.
Simply stated, I'm a happy new customer for Rochen. I'm sure you'll be happy too!
I've made about 6 requests for answers ranging from the basics to really advance stuff and they not only respond almost immediately, but actually do it in that same time.
Other hosts may respond to you, tell you they are working on it, or that they'll get to it. Not here, they actually do what they say. Amazing.
I've used a lot of different hosting control panels, ENSIM, Cobalt Raq, etc. I find WHM and CPanel extremely powerful and more user friendly then the rest.
I did a lot of research in finding my next provider, Rochen was one of the top in all my categories. However, its really hard to judge support in a pre-sale world, but I can tell you now that they are tops in support too.
Simply stated, I'm a happy new customer for Rochen. I'm sure you'll be happy too!